AKI London - Doorman

db Group

  • London
  • Permanent
  • Full-time
  • 2 months ago
AKI is a contemporary and stylish Japanese restaurant and lounge bar, originating in the vibrant capital of Malta, Valletta. Known for its modern take on authentic Japanese cuisine, AKI offers a unique dining experience with a refined menu featuring sushi, robata grill dishes, and signature cocktails, all within an elegant and sophisticated ambiance. Building on its success and reputation in Malta, AKI is now expanding its reach and is set to open a new location in London, bringing its distinctive Japanese culinary experience to a new international audience. This marks an exciting step for AKI as it ventures outside of Malta for the first time.Following the successful establishment of AKI in Valletta, Malta, and with our exciting upcoming launch in London, we are now seeking a professional and personable Doorman to join our team.The Job
  • Welcome guests warmly and professionally as they arrive, setting the tone for an exceptional dining experience
  • Manage the entrance area, assisting with guest arrivals, departures, and any waiting arrangements
  • Provide excellent customer service by assisting guests with coats, opening doors, and addressing initial inquiries
  • Monitor the entrance for security purposes and ensure the safety of guests and staff at all times
  • Coordinate with the host and reception teams to manage guest flow and seating efficiently
  • Assist in managing guest queues during busy periods and communicate wait times effectively
  • Handle any guest concerns or incidents at the entrance promptly and discreetly
  • Maintain a clean, organized, and inviting entrance area in line with AKI’s high standards
  • Uphold all health, safety, and security policies
  • Support other front-of-house staff as needed to ensure smooth operations
  • Commit to completion of online training within 2 weeks of start date
Job Requirements
  • Proven experience in a similar hospitality or customer-facing role
  • Excellent interpersonal and communication skills
  • Strong presence, professional appearance, and a welcoming attitude
  • Ability to remain calm and professional under pressure
  • Good physical fitness and stamina for standing and assisting guests throughout shifts
  • Fluent in English; additional languages are a plus
  • Basic knowledge of health and safety procedures
  • Team player with a collaborative spirit and a proactive approach
  • A valid driving licence will be considered an asset
Why Join Us?At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As a Doorman, you will have the chance to work in a vibrant hospitality setting where your contributions are valued and recognised.We invest in professional growth through regular training and development opportunities. Team events and employee recognition initiatives are also part of our culture, we celebrate success and reward dedication. Our team members enjoy a dynamic workplace and have opportunities for internal mobility within our hotels, restaurants, and retail outlets.To ApplyPlease submit your CV.We look forward to reviewing your application.

db Group