Sales Operations Manager

Solenis

  • Northampton
  • Permanent
  • Full-time
  • 21 days ago
Sales Operations ManagerAbout usAt Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.We’re looking for a dynamic Sales Operations Manager to lead our TASKI TCS service operations across Europe — delivering customer satisfaction, operational excellence, and after-sales growth. You’ll coach regional leaders, streamline processes, and scale performance through strategic alignment and innovation.TASKI is the machine equipment division of Diversey, providing a full suite of floor-care solutions—ranging from scrubber-driers and single-disc polishers to vacuums, sweepers, carpet cleaners, steam cleaners, and even robotic cleaners.These machines are engineered for high performance, durability, and ease of use across various settings like healthcare, education, retail, foodservice, and industrial sitesWhat you’ll do
  • Lead and inspire regional teams to create a high-performance culture.
  • Boost customer satisfaction by enhancing TCS KPIs and service delivery.
  • Shape and execute our European TCS strategy in line with global goals.
  • Optimise leasing, rentals, fleet management, engineering services, refurbishment, consumables & spare parts workflows.
  • Oversee European fleet operations — driving uptime, reducing costs, and leveraging data insights.
  • Manage and elevate third-party service provider performance.
  • Unlock after-sales revenue through service offerings and consumables.
What you’ll bring
  • 3+ years as a Service Manager in an international setting.
  • Proven leadership and coaching skills.
  • Strong strategic, analytical, and problem-solving abilities.
  • Excellent communication skills in English (German/French a plus).
  • Collaborative mindset with cross-functional experience.
Why Join Us?
This is your opportunity to shape a pan-European service operation, work with passionate teams, and make a tangible impact on growth and customer success.At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.Diversey is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Solenis