We are currently seeking an Administrator for a temporary contract within a Substance Misuse Service located in Worcester.This will be to provide cover on reception desk and telephones at the Worcester office.The role is 35 hrs per week - Mon-Fri, 9am-5pm, with 1hr for lunch.We would like to find someone with previous customer experience and knowledge/experience of substance use is preferred but non-essential.- Respond to service communications (telephone/email) in a professional manner, ensuring all communication and related tasks are dealt with promptly and efficiently- Ensure service communications and admin services are delivered effectively at all necessary times, working with colleagues to ensure coverage throughout the working day- Provide administrative support to the team as directed by the line manager- Enter data onto client database- Support the management team in the production of reports- Attend and take minutes of various meetings when required- Action and respond to relevant queries from all admin email inboxes- Establish and maintain appropriate administration and electronic record keeping systems- Ensure adequate and timely preparation of meeting room pre and post meetings- Support the general office to be clutter free and in line with health and safetyA Basic DBS will be required prior to starting.
