
Global Process Coordinator
- England
- Permanent
- Full-time
- Participate in the editing and creation of training materials as needed.
- Prepare for and deliver training as needed, including preparing local Super Users to deliver end-user training.
- Answer business-related questions for End Users and local Super Users.
- Escalate challenges, questions, and issues to the Program Team, as appropriate.
- Ease the transition by coaching their peers and modeling the new behaviors.
- Provide feedback, guidance, and expertise throughout the solution design phase.
- Participate in Functional Integration Testing and Functional Unit Testing as needed.
- Support business testers to prepare for and execute SIT and UAT.
- Ensure Super Users are certified per the workstream training matrix.
- Serve as the first line of support for Super Users through hypercare.
- Identify post-go-live training or process documentation needs Support additional assignments from their GPO, GPM, or Organizational Readiness as needed.
- Bachelor's Degree in related professional area is nice to have but not mandatory.
- Proven professional experience as a Process Coordinator, Training Lead or similar roles.
- Demonstrated knowledge and understanding of McCormick's current business processes, their assigned functional area, and ways of working.
- Demonstrated buy-in for transformational change at McCormick and specifically Program Leo.
- Demonstrated SAP experience and ability to quickly develop a working knowledge of SAP S/4HANA.
- Proficient with Microsoft Office tools (e.g., PowerPoint, Word, Teams)
- Strong written and verbal communication skills, including presentation skills.
- Global mindset and cross-cultural competency.
- Strong organizational, analytical, and administrative skills in a deadline-driven environment.
- Aptitude and enthusiasm for learning and teaching.
- Highly flexible and adaptable to change.
- Strong team player and ability to work well within a process team.
- Demonstrated patience necessary to productively respond to end-user support needs.
- Willingness to travel.