Customer Service Advisor

Talk Staff

  • Heanor, Derbyshire
  • £25,000 per year
  • Permanent
  • Full-time
  • 2 days ago
  • Apply easily
Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Sales Advisor to join their team and help their customers solve their car troubles!Our client is looking for someone with proven experience in a telephone sales or customer service role.To be considered for the role, you’ll require the following essentials:
  • A minimum of 1-2 years’ experience within a customer services/sales role
  • Excellent internal and external communication
  • Proficient in MS Office
  • Attention to detail
  • Excellent telephone manner
  • An interest in cars is advantageous
Within this position, you’ll also be:
  • Managing inbound & outbound calls
  • Spotting opportunities to upsell products & services for maximising sales
  • Handling live chat enquiries online with confidence
  • Providing accurate information to customers, whether over the phone or in person
  • Updating customer records and our internal database as needed
  • Creating invoices, proformas, and credit notes
  • Generating courier labels for outbound & inbound deliveries
  • Liaising effectively with our internal technical team
  • Acting as the vital link between customers and technical staff
Salary & Working Hours
  • Salary is £24,00 – £25,000 per annum, dependant on experience
  • Working hours are Monday – Friday, 9am – 5.30pm
  • 24 days holiday plus 8 bank holidays
  • Team building outings
  • Development & training opportunities
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.See our website for more details and jobs available -01773 828 326

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