Operational Delivery Manager

NHS

  • Cardiff
  • £48,527-55,532 per year
  • Contract
  • Full-time
  • 2 days ago
Public Health Wales (PHW) is seeking an Operational Delivery Manager to support the NHS Wales Strategic Clinical Network for Diabetes and PHW's Tackling Diabetes Together programme. This novel, fixed-term role runs until March2027.Tackling Diabetes Together is a five-year programme that will bring together health care leaders to address the growing health problem. By 2028 the programme will have achieved its two objectives - to have fewer people living with diabetes as well as better care and outcomes for those already living with diabetes.This is the second year of the programme, with a focus shifting to delivery of well-defined programmes designed to improve the lives of people with diabetes.You will report jointly to the Transformation Director at PHW and the Diabetes Strategic Clinical Network. You will play a central role in delivering operational leadership, helping to ensure that PHW's and the Network's shared strategic objectives - including system-wide prevention, early intervention and enhanced care - are translated into high-impact delivery across Wales.The scale of the challenge is significant: current figures show around 220,000 people in Wales living with diabetes or pre-diabetes, and projections indicate that by 2035 one in eleven adults will have Type2 diabetes. This role offers the opportunity to be part of a transformative system response, making measurable differenceMain duties of the jobAs an Operational Delivery Manager, you will be involved in:
  • Leading and coordinating operational delivery of programme workstreams across multiple stakeholders.
  • Monitoring performance and operational metrics, ensuring progress toward strategic objectives, for example the bundle of 8 care processes
  • Developing workplans, tracking milestones, and overseeing risk and issue registers.
  • Liaising between PHW, the Strategic Clinical Network and partner health boards & third-sector organisations to support the delivery of agreed outcomes.
  • Supporting implementation of prevention-focused initiatives (e.g. AWDPP, digital tools, community interventions, events, comms & engagement).
  • Resource allocation, and procurement where required.
  • Preparing reports, briefings and presentations for senior stakeholders including PHW leadership and NHS Wales boards.
  • Facilitating governance meetings and steering groups, including stakeholder coordination.
  • Identifying risks and implementing mitigating actions in line with prudent healthcare principles.
  • Ensuring compliance with Welsh Government/NHS policy, information governance and equality impact assessments.
  • Contributing, collaborating and following the theory of change methodology for the programme and providing focussed leadership to allow the successful delivery on system-agreed milestones.
About usWe are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 7Salary£48,527 to £55,532 a year per annumContractFixed termDuration18 monthsWorking patternFull-timeReference number028-AC225-0925Job locationsNo 2 Capital QuarterTyndall StreetCardiffCF10 4BZJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.Person SpecificationQUALIFICATIONSEssential
  • Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience
Desirable
  • Qualification specific to or related to programme management
KNOWLEDGE TRAINING AND EXPERIENCEEssential
  • Experience of coordinating complex work across a large number of staff
  • Experience working with projects or programmes within large organisations
  • Comprehensive knowledge and understanding of clinical governance and risk management systems
Desirable
  • Experience of coordination and management of projects/ programmes within the NHS
  • Demonstrable success in leading and delivering change
SKILLS COMMUNICATION/ RELATIONSHIPEssential
  • To facilitate good working relationships with other colleagues across the Trust, organisations and multiple stakeholders
  • To be able to communicate effectively complex information to others
  • To be able to lead, motivate and influence individuals within the team and wider organisation.
Desirable
  • Leadership skills
PLANNINGEssential
  • Ability to think and plan strategically and to prioritise work in the face of competing demands
ANALYTICAL AND JUDGMENTALEssential
  • Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
  • To prioritise, identify and plan own work activity and associated professional development needs
Desirable
  • Gallu amlwg i ddadansoddi problemau cymhleth ac i ddatblygu datrysiadau ymarferol a dichonadwy er mwyn mynd i'r afael hwy a'u rhoi ar waith yn llwyddiannus neu gynniga rhoi cyngor arbenigol.
FINANCIALEssential
  • Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making.
Person SpecificationQUALIFICATIONSEssential
  • Masters degree level qualification in Healthcare management or management related subject or equivalent knowledge and experience
Desirable
  • Qualification specific to or related to programme management
KNOWLEDGE TRAINING AND EXPERIENCEEssential
  • Experience of coordinating complex work across a large number of staff
  • Experience working with projects or programmes within large organisations
  • Comprehensive knowledge and understanding of clinical governance and risk management systems
Desirable
  • Experience of coordination and management of projects/ programmes within the NHS
  • Demonstrable success in leading and delivering change
SKILLS COMMUNICATION/ RELATIONSHIPEssential
  • To facilitate good working relationships with other colleagues across the Trust, organisations and multiple stakeholders
  • To be able to communicate effectively complex information to others
  • To be able to lead, motivate and influence individuals within the team and wider organisation.
Desirable
  • Leadership skills
PLANNINGEssential
  • Ability to think and plan strategically and to prioritise work in the face of competing demands
ANALYTICAL AND JUDGMENTALEssential
  • Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
  • To prioritise, identify and plan own work activity and associated professional development needs
Desirable
  • Gallu amlwg i ddadansoddi problemau cymhleth ac i ddatblygu datrysiadau ymarferol a dichonadwy er mwyn mynd i'r afael hwy a'u rhoi ar waith yn llwyddiannus neu gynniga rhoi cyngor arbenigol.
FINANCIALEssential
  • Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making.

NHS