Service Advisor
- Worthing, West Sussex
- £34,000-37,000 per year
- Permanent
- Full-time
- Basic Salary Up to £34,000, OTE £37,000
- Commercial Vehicle Main Dealer
- 46.3 hours per week
- Full Manufacturer Training
- A Competitive Basic Salary - Basic Salary up to £34,000
- OTE £37,000
- A supportive Management Structure
- Full Systems & Process Training
- 22 Days holiday + bank holidays
- Birthday Gifts!
- Christmas Gifts
- Company Pension
- Future Development Opportunities with Group.
- To handle customer enquiries and queries promptly and efficiently.
- Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.
- Accurately maintain the service department loading system in line with workshop capacity.
- Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
- Understand and adhere to manufacturer service requirements.
- Maintain relevant systems ensuring accuracy at all times.
- Maintain safe working practices and abide by the working rules and standards of the business.
- Full UK Driving Licence.
- Have a good attitude to work at all times.
- Strong organisational Skills
- Ideally experience within the automotive sector
- Experience with Kerridge is beneficial
- Strong customer service skills
- An understanding of Vehicles and common issues
- Right to Live & Work within the UK