IT Support Engineer

Lucid Support Services

  • Gravesend, Kent
  • Temporary
  • Full-time
  • 23 days ago
  • Apply easily
IT Support Engineer - Gravesend - 1 month initial contractWe are looking for a motivated IT Support Engineer to join our customers growing technology team. This role is ideal for someone with 1-3 years of hands-on experience in technical support who enjoys solving problems, improving systems, and helping people get the most out of their technology. You'll be the first point of contact for internal IT requests, provide technical troubleshooting, and assist with maintaining our systems, networks, and devices.Main Responsibilities
  • Perform analysis, diagnosis, and resolution of desktop problems for end-users
  • Helpdesk Administration (SiteHelpDesk)
  • Setting up new users (hardware & applications) ensuring joiners, leavers and movers are processed diligently
  • Device administration of telephones, mobile phones and other mobile devices including Apple iOS/iPhones and Android
  • Windows 11 OS support
  • Microsoft/Office 365 + In-Tune support
  • MS Active Directory maintenance (Creations, Deletions, Password resets, group maintenance)
  • Microsoft Sharepoint administration
  • Operational manufacturing systems and infrastructure support including RF equipment, printers & workstations
  • Information collation - Serial numbers/kit inventory management
If you are available and interested in this opportunity, please apply for further information.Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.

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