Night Worker

Aldershot, Hampshire
£26,827 per year
Permanent
Full-time

8 days ago

The VacancyFULL TIME - 42hrsFour nights on and four nights off on a rotaHampshire Social Inclusion Grosvenor Road provides accommodation and 24/7 support for up to 20 clients with complex and high-level support needs.Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients.Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply.JOB PURPOSETo be part of the night team to keep our clients and services, safe.To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next stepsMAIN RESPONSIBILITIES

To provide informal support to clients and be a listening ear
To complete wellbeing checks for all residents at agreed times and to meet their needs
To monitor the service and surrounding areas that are covered by CCTV
To deal with any incidents that may arise and contact external services when necessary
To maintain clean and tidy communal areas, carry out cleaning tasks when required
To provide detailed handovers to day staff, regarding client safety and support information
To triage out of hours issues which may arise and contact the on-call manager where applicable
To support your colleagues managing the night service, where required
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
To work confidently and efficiently when lone working
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To represent the organisation in a professional manner
To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require a full drivers' licence and access to a vehicle
This role will require you to work flexibly across several sites
This role will require you to work with clients on a one-to-one basis
This role will require you to work nights and/or weekends
This role will require you to lone work

DESIRABLE CRITERIA

Experience in similar sectors
Experience in customer service roles

ESSENTIAL CRITERIA

Good communication skills
Clear verbal and written English
Good keyboard skills for data inputting
Basic knowledge of Microsoft Outlook, Excel and Word
Polite and assertive manner
Ability to self-motivate as you will work on your own
Collaborate well in a team
Ability to respond calmly in a crisis
Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.About UsWe offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.Our GalleryOur BenefitsExtra mile awardsPension with life coverBlue Light CardChampions of equalityEmployee assistance programmeStaff discounts via Wider WalletDedication to wellbeingGP helplineLength of service awardsGenerous and flexible holidayRefer a friend scheme

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