
Finance Benefit and Debt Advisor
- Leeds
- £27,500 per year
- Permanent
- Full-time
- Regain control over their finances, which is a crucial step toward rebuilding their lives.
- Reduce stress and anxiety related to debt and financial instability.
- Improve their chances of successful reintegration into society by ensuring they have access to the financial support they’re entitled to.
- Assist offenders with financial issues through capacity-building, personal finance management, debt repayment plans, and access to benefits or third-sector support.
- Work with participants in prison settings to help them access benefits and resolve debt issues.
- Provide personal spending advice and budgetary skills training.
- Communicate with utility suppliers, creditors, banks, and credit unions.
- Develop positive relationships with participants to create action plans.
- Adapt support to service user learning styles (face-to-face, telephony).
- Ensure progress by following up on service user actions.
- Advocate for additional support options (e.g., food banks, credit unions).
- Excellent communication skills.
- Ability to work under pressure.
- Strong interpersonal skills.
- Competence with MI systems, spreadsheets, diaries, and email.
- Willingness to travel and adapt.
- Confidence and self-motivation.
- Experience in training, advice, guidance, and counselling.
- Experience working with ex-offenders or individuals with barriers.
- Knowledge of debt issues and personal finance mismanagement.
- Proven ability to meet targets in high-performance environments.
- Familiarity with the welfare-to-work sector and its customer base.
- Knowledge of training, education, and employment opportunities.
- High level of administrative accuracy and data security.