# Temp Customer Service Adviser

• Respond promptly and professionally to customer inquiries via phone, email, and in person.
• Processing orders and liaising with a warehouse and 3PL
• Resolve customer issues efficiently, ensuring satisfaction with the outcome.
• Provide detailed information about products and services to assist customers in their decision-making process.
• Process customer transactions and returns accurately and in a timely manner.
• Maintain accurate records of customer interactions and transactions using internal systems.
• Collaborate with team members to ensure a consistent and high-quality customer service experience.
• Assist with administrative tasks related to the customer service department as required.

• Previous experience in a customer-facing role, preferably within the retail industry.
• Strong communication skills, both written and verbal, to interact effectively with customers.
• A positive attitude and a problem-solving approach to handle queries and complaints.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Proficiency in using computer systems and basic office software.

• An hourly rate of approximately £12.50 - £15 phr based on experience and skills.
• A temporary role offering flexibility and valuable experience in the retail industry.
• Opportunities to work within a supportive and customer-focused environment in Basingstoke.

Michael Page