
Support Worker
- Newcastle
- Permanent
- Full-time
- 34 days leave (including bank holidays and a “me day”)
- Paid time off for volunteering
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Support customers with daily living tasks to build independence and achieve goals.
- Work with customers in Section 117 aftercare, mental health supported accommodation.
- Help with meals, shopping, budgeting, tenancy, and moving towards independence.
- Complete risk assessments, support planning, goal setting, and reviews.
- Time for chats and teamwork — no rushing between customers.
- Service is not CQC-regulated; we encourage and prompt personal care where needed.
- Passionate about supporting customers to live their best life.
- Experience caring for others (through work, family, or personal life).
- Able to work independently, stay calm under pressure, and remain resilient.
- Flexible, person-centred approach, recognising every customer is unique.
Join Panda and our STEP team. We are passionate about what we do and are proud of our growth! If you’re looking for a place where you truly belong, then bring your unique skills and experience to make a real difference for our customers.Job details
- Occasionally our customers' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate
- Rota-based working pattern within a 24-hour service, working a share of weekends and sleep-ins.
- Lone working with regular team training and meetings
- Confident using technology for plans, training, and collaboration
- You’ll need an Enhanced DBS check done and we pay for that
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