
Manager, ServiceNow HRSD, HR Transformation
- Manchester London
- Permanent
- Full-time
- Effective scoping: collaborate with clients - gather requirements, feedback and input for workshops and meetings.
- Exceptional outputs: prepare and oversee written content / deliverables to define recommendations and create workshop content and run them, gather requirements for user stories.
- People development: work effectively in diverse and inclusive teams, where people are recognised for their contribution. Support and manage junior team members to help them thrive.
- Practice & business development: stay on top of market trends, support new business activities (e.g. bids) and act as a ServiceNow HRSD SME. Contribute to / lead internal programmes / initiatives, aligned to business priorities and personal interests.
- Passionate about people with a clear understanding of the current work-related market trends in technology and particularly ServiceNow.
- Experience in a relevant and/or transferable field - need to have experience working on ServiceNow HRSD implementations and ideally some HR experience.
- Analytical, adaptable, and logical problem-solver. Can manager risks and expectations in high pressured and time-critical situations to deliver excellent work in a range of client scenarios.
- Ability to select appropriate methods for collecting and analysing data, and develop informed recommendations that shape or support the clients business strategy.
- Ability to address client business challenges in the intersection of process and technology.
- Highly personable and influential. An excellent communicator and relationship builder.
- Eager to work in and to encourage a collaborative, supportive and meaningful environment where everyone is celebrated as an individual.
- Application of the Program Management lifecycle and Agile Methodology.
- Experience in delivering or supporting any large scale HRIS/HRMS Technology such as ORACLE, Workday or SuccessFactors.
- Exposure to projects across multiple geographies or markets.
- Proven commercial or equivalent experience - this is a guide and will depend on experience.