Business Support Officer

• Deliver high-quality business and administrative support services in line with Trust standards.
• Proactively support Social Workers and Trust staff, ensuring accuracy and timeliness in all processes.
• Act as first point of escalation for unusual queries, providing solutions and guidance.
• Monitor, coordinate, and supervise the work of a small team, including line management where required.
• Maintain oversight of processes, staffing rotas, and quality standards, addressing risks or conflicting priorities.

• Strong administrative experience in a fast-paced environment.
• Excellent communication skills with the ability to liaise confidently across diverse stakeholders.
• Proven ability to deliver high-quality customer service and resolve issues promptly.
• Experience supervising or coordinating staff, driving performance and setting clear expectations.
• Ability to manage conflicting priorities, work to tight deadlines, and maintain accuracy.
• Flexibility to work across the service as required.
• Strong ICT and data management skills (MS Office and relevant systems).

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Brackenberry