GenAI Business Delivery Lead, Operations Transformation - Banking, Consulting
Deloitte
- London
- Permanent
- Full-time
- Work at the intersection of business and technical teams to design, build and deploy solutions that help our clients achieve their strategic ambitions and solve their business problems.
- Evaluate business architecture, processes and data to identify GenAI use cases and opportunities to unlock benefits such as improved efficiency, cost and growth.
- Articulate the value case and costs of using GenAI to support an agreed outcome.
- Apply your knowledge on the available tools and capabilities, selecting the most appropriate tool to fit the business problem we are solving (including a view on vendors, products and features).
- Manage the entire project lifecycle, from inception to completion, including timelines, budgets, and scope.
- Communicate project progress, risks, and issues to clients and stakeholders, and provide recommendations for addressing any challenges that arise.
- Oversee the implementation of data privacy and security guardrails throughout project lifecycles - including the implementation of ethical AI guardrails.
- Stay up-to-date with the latest advancements in AI technology and identify opportunities to incorporate new tools and techniques into client solutions.
- Help Deloitte scale its GenAI transformation capability across our banking team.
- Develop and generate thought leadership on GenAI, as our clients look to scale this technology across their businesses.
- Experience delivering multiple GenAI tools, such as Google Cloud AI, Microsoft Azure AI, AWS or IBM Watson creating new solutions and embedding into operational landscapes
- Experience delivering chatbots, virtual assistants and intelligent automation effectively
- Bring a view on the risks and issues (business and IT), and mitigate these through design and deployment
- Proven experience within a Bank, working closely with or within transformation in this space or a tier 1 consulting company with deep experience in translating GenAI solutions to solve business challenges
- Subject matter expertise in one or more detailed areas of the Banking market (e.g. Retail or Commerical Banking industry) key banking trends e.g. transformation drivers, regulatory, economic, and business factors) or disruptive technologies (e.g. Generative AI, and Digital) that are driving change and impacting business models of key institutions
- Experience of delivering within projects or leading workstreams on transformations such as process re-engineering or cost reduction using Gen AI capabilities
- Ability to co-create new solutions that excite and address key client challenges
- Able to articulate complex ideas to all levels of an organisation, and effectively lead and manage all key stakeholders and team members, resolving issues, competing demands and conflicts
- Manage and develop diverse teams within an inclusive team culture
- Experience of working in Agile delivery frameworks, especially in a Banking environment environments including Scrum
- Passionate about making an impact