Key Account Manager

Mitie

  • Castle Donington, Derbyshire
  • Permanent
  • Full-time
  • 15 days ago
Job Title: Key Account Manager
Reporting to (position) Operations DirectorJob objectives and responsibilities:
  • Management of waste contracts for a number of Key Industrial clients, predominantly Northern England.
  • Line Management of on-site operation team
  • Maintain and develop client relationships with a view to maintaining and growing waste services.
  • Work with Operations Director and teams in Identifying innovative opportunities for services beyond traditional waste collection.
  • Maintain, monitor and develop the relationship with all relevant subcontractors
  • Work with Operations Director and teams to develop and implement strategies for service enhancement and cost savings.
  • Monitoring quality and accuracy of Management Information reports produced and submitted by the MI team.
  • Monitoring quality and accuracy of invoices produced and submitted by the Finance team.
  • Monitoring quality and accuracy of waste data on Mitie Wastes WR1 system
  • Submitting and implementing strategic waste management plans in line with our client's environmental and accreditation objectives and working alongside the team and Operations Director.
  • Ensuring client compliance with current and future environmental & Health and Safety regulations and
legislation;
  • Auditing both suppliers and clients sites
  • Ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor
site operations if appropriate.
  • First point of contact for client queries on waste related activities
  • Liaise with Mitie Waste Finance team to ensure debt and WIP is minimised.
requirements
  • Identifying account growth opportunities
  • Knowledge or experience in Contract Management, Hazardous and Non-Hazardous waste management
  • Experience in Line Management of Operational shift working teams
  • Experience in handling and packaging of waste chemicals would be an advantage.

Mitie