Product Quality Manager

Roke

  • Romsey, Hampshire
  • Permanent
  • Full-time
  • 1 month ago
At RokeBuilt over a 60-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act - through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe - that is our mission, passion, and motivation.Joining a team united by purpose and ambition, you will be at the heart of an exciting growth journey. At Roke, every individual counts. We push technical boundaries, together. We re-invest in product innovation, and we empower our people to make a difference.With us you will help Roke build greater products. We believe improving the world through innovation.Job Summary:We are seeking a detail-oriented and strategic Product Quality Manager to lead our quality assurance efforts across the product lifecycle within Roke. This role is responsible for developing and implementing quality standards, ensuring compliance with regulatory requirements, and driving continuous improvement initiatives to enhance product performance, reliability, and customer satisfaction.Key Responsibilities:
  • Develop and implement quality assurance policies, procedures, and standards for products.
  • Lead cross-functional quality initiatives from design through production and post-launch.
  • Manage incoming and outgoing inspection processes to ensure product conformity and reduce defects.
  • Oversee supplier quality management, including qualification, audits, performance monitoring, and corrective actions.
  • Review and approve Certificates of Conformance (CoC) and other quality documentation to ensure compliance with specifications and regulatory standards.
  • Monitor product performance and customer feedback to identify areas for improvement.
  • Conduct root cause analysis and implement corrective and preventive actions (CAPA).
  • Collaborate with R&D, manufacturing, and supply chain teams to ensure quality is built into every stage of the product lifecycle.
  • Manage internal and external audits, ensuring compliance with industry standards (e.g., ISO, FDA, CE).
  • Establish and track key quality metrics (KPIs) and report on quality performance to leadership.
  • Train and mentor quality team members and promote a culture of quality across the organization.
Qualifications:
  • Degree in engineering, Quality Management, or a related field (Master's preferred).
  • 5+ years of experience in product quality management, preferably in [industry, e.g., medical devices, consumer electronics, automotive].
  • Strong knowledge of quality systems, tools, and methodologies (e.g., Six Sigma, Lean, FMEA, SPC).
  • Experience with regulatory compliance and standards (e.g., ISO 9001, ISO 13485, FDA QSR).
  • Excellent analytical, problem-solving, and communication skills.
  • Proven leadership and project management abilities.
Preferred Certifications:
  • Certified Quality Engineer (CQE)
  • Six Sigma Green/Black Belt
  • ISO Lead Auditor Certification
Where you will workAlongside hybrid and flexible working options, you will find our Romsey site located within beautiful Hampshire countryside, close to the picturesque New Forest District and not far from a superb stretch of the south coast. This is no corporate concrete jungle; this is a manor house site, with ample parking an on-site gym and a driveway full of daffodils in the spring.The Benefits and Perks
  • Hybrid working: A minimum of 60% of your weekly hours working at your base/client location, subject to role requirements
  • Flexi-time: Working hours to suit you and your life
  • Annual bonus: Based on profit share and personal performance
  • Private medical insurance: Includes cover for existing conditions
  • Holiday: 30 days plus public holidays
  • Chemring Share Save: Monthly savings into a 3- or 5-year plan.
ClearancesDue to the nature of this role, we require you to be eligible to achieve SC clearance. As a result, you should be a British Citizen and have resided in the U.K. for the last 5 years for SC.The Next StepClick apply, submitting an up-to-date CV. We look forward to hearing from you.

Roke