Admin Assistant

Pacifica

  • Tyne and Wear
  • £26,559 per year
  • Permanent
  • Full-time
  • 15 days ago
Admin AssistantLocation: Washington NE38 8QUJob Type: Full-Time, PermanentSalary: £26,559 per annum basicFounded in 2003 and united under the Pacifica brand two years later, we’ve grown to become the largest domestic support services provider in the UK and a trusted name across Europe. With a reputation for excellence and a core resource of directly employed, experienced engineers, sales and support staff, our service offer includes repairs in and out of guarantee, warranty products, spares warehousing and product replacement.The RoleWe’re seeking a reliable and organized Fleet Administrator to join our Washington team. You’ll play a key role in managing a fleet of 260 vehicles, ensuring smooth operations and supporting daily activities.Key Responsibilities
  • Schedule and coordinate vehicle services, maintenance, repairs, and MOTs
  • Report fleet accidents to insurers promptly
  • Maintain and update the Fleet X system
  • Arrange short-term and long-term vehicle hire bookings
  • Manage vehicle check-ins and check-outs at the Washington site
  • Oversee on-site vehicle management
  • Drive company vans and cars as required
  • Process invoices and input data into Fleet X
  • Handle fines and violations related to company vehicles
  • Reconcile invoices with completed work and liaise with finance regarding discrepancies
  • Communicate professionally with engineers, management, and external contacts
  • Manage correspondence efficiently
  • Collaborate with management on daily department operations
  • Assist with the implementation of effective departmental processes
  • Meet quality and performance targets
  • Perform other duties necessary for smooth departmental operations
  • Adhere to health and safety protocols and wear PPE when required
Experience & Skills
  • Previous administrative experience (fleet experience preferred but not essential)
  • Full, clean driving license with confidence in driving company vans and cars
  • Strong problem-solving skills, especially under pressure
  • Proficient with MS Office applications
Attributes
  • Exceptional organizational skills
  • Flexible and able to prioritize a dynamic workload
  • Trustworthy and dependable
  • Self-motivated with the ability to work independently
  • Excellent verbal and written communication skills, able to engage with diverse audiences
Full Benefits Package
  • 30 days’ holiday (including bank holidays)
  • Company Pension & Death in Service Benefit (3x salary)
  • Free Multi Appliance Protection for your own home appliances
  • Monthly employee rewards (e.g. cash prize draws)
Working hours: 37.5 hours a week

Pacifica