We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset.Key Responsibilities:Provide 3rd line network support to a secure, mission-critical environmentMonitor Event Management tooling, triage alerts, and escalate where necessaryEngage with internal teams, customers, and stakeholders on issue resolutionContribute to service improvement and documentation upkeep * Shift patterns are 07:00-15:00 and 11:00-19:00Technical Requirements:VCenter NSX-TCisco Firepower Management CentreCisco IOSCisco ISEJuniper Switches & JUNOSSolarWindsActive DirectoryWindows ServersShare this jobMark Ellis E-mailManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.
