Assistant C&B Manager

IHG Hotels & Resorts

  • United Kingdom
  • Permanent
  • Full-time
  • 5 hours ago
Job Category: Hotel-Food and BeverageJob Description:voco Grand Central Hotel are looking for an Assistant Conference and Events Manager (Full-Time) to join us in creating a warm voco welcome for our guests!Our locally curated voco Grand Central stands strong in Glasgow's city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history, and storytelling with our relaxing spaces for guests to enjoy.At voco, everyone's a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.Our Assistant Conference and Events Manager supports our C&E Manager with the effective and efficient running of the Hotel's events team. You will be responsible for the smooth-running of any events held at our Hotel and work to maintain the highest of standards to ensure guest expectation is consistently exceeded - whether the event is a large Banqueting function, Business Meeting, Baby Shower or Wedding party. Our Grand Ballroom is a popular Glasgow location for big events - so we are looking for someone who enjoys the fast-paced way of working, no two days are the same!You will work a variety of shifts, including days and evenings over weekdays & weekends (including Bank Holidays). It is likely you will have some early starts or late nights to support with events taking place in the Hotel.We are looking for someone who has…
  • Availability to work a variety of shifts including evenings and weekends.
  • Experience as an Assistant Manager or Supervisor within a Hotel C&B environment is preferable.
  • Knowledge of appropriate F&B systems to support operational processes - table reservations and management system such as Micros Simphony (or relevant POS) and UKG would be preferred.
  • Passion for providing guests with a personalised experience that will allow them to have a truly excellent event.
  • Ability to predict problems before they arise, manage expectations and deal with any service recovery issues which may occur.
  • Overall, ready to work in our voco team and provide our guests with a warm Glasgow welcome!
Being a host at voco, we offer you the following benefits…
  • Financial security - £29,947per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus, Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
  • Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
  • Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perk's portal.
  • Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
  • Hotel specific benefits - generous discounts in our Champagne Bar (*must be booked in line with process) plus a variety of different gifts on milestone occasions to celebrate with you!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! Check out our Instagram page @vocograndcentral to see more.You must meet the legal requirements to work in the UK.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?About the Team: Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

IHG Hotels & Resorts