Guest Service Ambassador
- Stratford, East London
- Permanent
- Full-time
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionJob Description
- Welcomes all guests as soon as they arrive with care and attention, with a personalised approach
- Is proactive, anticipates guests needs and looks for suitable solutions
- Conveys the hotel image and promotes company’s loyalty program ALL
- Assists as required with the solving of any guest problem and is able support any query
- Efficient and satisfying manner
- Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them
- Carries out all operations concerning guests arrival and departure in compliance with payment procedure
- Informs guests about formalities, any special conditions relating to their stay and the services available
- Actively contributes to the qualitative and quantitative targets of the department
We are sorry but this recruiter does not accept applications from abroad.