Onsite IT Engineer

La Fosse

  • London
  • £42,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Job Title: IT Onsite EngineerLocation: London (On-site)Type: Full-Time | Shift-Based (Includes On-Call Support)Our client is looking for a hands-on, customer-focused IT Engineer to join a dynamic team supporting 20,000+ users across multiple sites. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and has solid experience with end-user support, networking, and meeting room technology.Key Responsibilities:
  • Deliver 2nd line IT support for client onboarding/offboarding, onsite users, and AV/meeting room tech (Teams, Zoom, BYOM).
  • Support Wi-Fi, ethernet, telephony (Avaya, RingCentral), and general office IT infrastructure.
  • Coordinate with third-party vendors for networking, ISP, AV, and access control issues.
  • Manage comms room access and assist with server/network installs and custom network configurations.
  • Record changes, manage service requests, and ensure accurate billing of client services.
  • Contribute to bespoke IT/AV setups as part of the sales and onboarding process.
What We’re Looking For:
  • Experience in a technical support, field services, or IT infrastructure role.
  • Strong understanding of meeting room technologies, networking, and AV systems.
  • Confident working directly with clients and vendors in high-demand environments.
  • Excellent organisational and communication skills.
  • Willingness to participate in out-of-hours support and occasional weekend work.
Nice to Have:
  • Exposure to enterprise telephony systems (Avaya, RingCentral).
  • Experience with comms room/server setups and patching.
  • Familiarity with change management and ticketing systems.
If you're passionate about tech and want to be part of a collaborative, growing team that supports a diverse client base, we’d love to hear from you.

LogicMelon