Team Secretary

NHS

  • Northampton
  • £24,937-26,598 per year
  • Permanent
  • Full-time
  • 7 days ago
To provide a comprehensive secretarial/administrative support including reception, general enquires, call handling, systems and data entry to support the smooth operation of the Intensive Outreach Team.Main duties of the job
  • To effectively manage self, workload and responsibilities.
  • To register all new referrals on the system (System One)
  • To ensure that a high level of customer care is always demonstrated and that the privacy and dignity if all families and young people is respected.
  • Provide comprehensive administrative support to the wider team and Team Lead.
  • Daily organisation of the office including opening post, distributing appropriately and proactively and delegating duties.
  • Record queries from face to face/post/email/phone contact and be responsible for passing on to the most appropriate person if beyond own control.
  • Tasks involving children's records - scanning, archiving, photocopying, medication chart printing, emails.
  • Provide admin support for the Team Lead, for example ESR, Agresso, MSS, HR forms, maintain staff records.
  • Establish and maintain effective filing and retrieval system.
  • Given the vulnerability of the client group and the amount of client contact, any safeguarding concerns to be immediately raised with Team lead or lead clinician.
  • Ensure accurate and timely input of data across all systems, including data capture, reports and analysis.
  • Maintain stock control within the office to include the process or invoices and ordering on Agresso and the admin function associated with this.
  • To order stock identified as required from the domestic team, and clinical area.
About usNHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.DetailsDate posted27 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year pa pro rataContractPermanentWorking patternFull-timeReference number270-TG302-ACSJob locationsThe SettHaworth wayNorthamptonNN5 4AAJob descriptionJob responsibilitiesFor further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document. Job descriptionJob responsibilitiesFor further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.Person SpecificationEssentialEssential
  • previous experince in an administration role
  • Good time management and organisational skills
Desirable
  • use of multimedia materials for presentations in professional settings
  • knowledge of microsoft office
EssentialEssential
  • Knowledge of system one
Desirable
  • evidence of continuing professional development
Person SpecificationEssentialEssential
  • previous experince in an administration role
  • Good time management and organisational skills
Desirable
  • use of multimedia materials for presentations in professional settings
  • knowledge of microsoft office
EssentialEssential
  • Knowledge of system one
Desirable
  • evidence of continuing professional development

NHS