
Senior Business Analyst
- Bath
- Permanent
- Full-time
- Translate business requirements into functional specifications, user stories and process flows to drive improvements across the business.
- Define and document business processes, data flows, RACI models and system requirements to support business operation and transformation.
- Facilitate workshops, interviews and working sessions to gather, document and validate business requirements.
- Conduct gap analysis between current state and future state processes.
- Designing, leading and implementing new processes and solution updates.
- Partners closely with Product Owners, Process Owners and project teams to ensure alignment between business requirements, system requirements and the delivered change.
- Support User Acceptance Testing, development of training materials and change management activities.
- Advocate of the enterprise business process framework and building trusted business partner relationships.
- Education & Background: Degree in Business Information Systems, IT-related Business Administration, Business Analytics, Systems Engineering, or a similar field with 5–8 years' experience as a Business Analyst in complex or multi-entity organizations.
- Process & Problem-Solving Expertise: Strong knowledge of structured processes, innovation tools, customer journey mapping, and methodologies like LEAN, Kaizen, or Six Sigma.
- Analytical Skills: Skilled in requirements analysis, root cause analysis, gap analysis, decision analysis, and SWOT analysis to identify improvement opportunities.
- Data Interpretation: Ability to analyse and interpret large data sets, generate meaningful insights, and support decision-making with data-driven recommendations.
- Technical Proficiency: Experience with Microsoft Dynamics 365, Visio, Power BI, Excel, SQL, wireframing tools, and requirements management tools like JIRA or Azure DevOps.
- Project & Agile Experience: Proven track record with Agile, Scrum, or hybrid methodologies; experienced in UAT, change management, solution configuration, and training.
- Communication & Stakeholder Management: Excellent facilitation, stakeholder engagement, and relationship management skills with clear written, verbal, and presentation capabilities.
- Personal Attributes: Self-starter with strong motivation, proactive problem-solving approach, and ability to influence and collaborate effectively.
We are sorry but this recruiter does not accept applications from abroad.