Import Coordinator

• Manage the complete import process for shipments arriving in the UK via deep-sea freight.
• Handle pricing and booking of international shipments.
• Coordinate required shipping documentation and ensure compliance with UK import regulations.
• Oversee and manage container groupage shipments where applicable.
• Communicate with shipping lines, suppliers, and clients to track and manage shipments.
• Support customs clearance processes by preparing necessary paperwork.
• Liaise with customs brokers to ensure timely and accurate customs entries.
• Maintain up-to-date knowledge of import regulations and documentation requirements.
• Collaborate closely with team members and provide guidance to trainee coordinators.
• Input and maintain shipment data in internal systems accurately.
• Resolve issues or delays proactively by liaising with appropriate parties.
• Ensure excellent customer service by providing timely updates and solutions.

• Previous experience handling UK imports from start to finish, particularly via deep sea freight.
• Understanding of customs procedures and required documentation.
• Ability to price and book international shipments confidently.
• Strong communication and organisational skills.
• Team player who can work collaboratively with junior and senior staff.
• Experience in groupage container coordination is an advantage, but not essential.

Alchemy Global Talent Solutions