Quality Specialist - Major Projects
- London
- Permanent
- Full-time
- Analyse quality performance data to identify trends and prioritise improvement areas.
- Lead investigations into non-conformances using structured problem-solving and root cause analysis tools.
- Define, implement, and follow through on corrective and preventive actions to closure.
- Create and analyse large datasets from multiple platforms to generate actionable insights.
- Support target setting, performance monitoring, and quality reporting for the Major Projects business.
- Conduct in-process and product inspections, including sampling, testing, and verification against defined requirements.
- Maintain and update quality records in line with KONE’s procedures and standards.
- Promote quality awareness by delivering training, sharing best practices, and building capability in quality tools and methods.
- Support internal and external audits, ensuring audit readiness and follow-up actions.
- Act as a key member of cross-functional quality improvement teams, driving action plans and tracking measurable progress.
- Experience working in KONE Major Projects of other large infrastructure or construction projects is highly desirable.
- Strong technical background in quality management is essential.
- Proficient in quality tools, systems, and methodologies (e.g. root cause analysis, 5Why, FMEA, PDCA).
- Proven experience in data analysis and interpreting large datasets.
- Demonstrated project management skills and ability to lead initiatives through to completion.
- Comfortable working in fast-paced, complex, and changing environments.
- Familiarity with ISO standards (e.g. ISO 9001, ISO 14001) and regulatory compliance is advantageous.
- Experience supporting or conducting audits (internal or external).
- High attention to detail and a proactive approach to problem-solving.
- Strong communication skills — both written and verbal.
- Confident in using Microsoft Office tools, especially Excel and PowerPoint.