Visitor Welcome Assistant

MPA Recruitment

  • Bushmills, Co Antrim
  • £12.50 per hour
  • Permanent
  • Full-time
  • 14 days ago
MPA Recruitment are exclusive recruitment partners to the National Trust, a highly regarded organisation, preserving heritages sites and places of interest across the UK.We are recruiting Visitor Welcome Assistants for The Giants Causeway and Carrick-a-Rede Rope bridge.As a Visitor Welcome Assistant, you will cover a range of customer facing duties across the sites, supporting various teams, and delivering great service to visitors. You will deliver outstanding customer service to a broad range of visitors and do everything possible to ensure they have a great day. There will be a variety of duties which may range from welcoming and admitting visitors to the site, providing information and orientation, to presentation of public areas.This is a full-time role, working on average 4/5 days a week continuing throughout the year.Criteria:
  • Have a positive and friendly attitude coupled with an enthusiastic approach to exceeding customer expectations.
  • A love for the outdoors and countryside.
  • Must have previous experience working in a customer facing role.
  • Can demonstrate an empathic understanding and adaptable approach to different people's needs, with a passion to deliver highest standards of customer care.
  • Able to handle complaints and difficult visitor situations.
  • Proven experience of working with measurable targets.
Rewards & Benefits:
  • Online training
  • Pension
  • Holiday Pay
  • Weekly pay (£12.50 p/h)
I am keen to have an initial discussion with anyone who feels this could potentially be of interest. Please contact Samantha Rowland on +44 (0)28 7035 7035 or send an up to date CV to to speak further about this opportunity.

MPA Recruitment