
Facilities Manager
- United Kingdom
- Permanent
- Full-time
- Assist with developing, coaching and motivating the facilities team and providing technical guidance, legislative support.
- Ensure compliance with health and safety regulations by reviewing risk assessments, method statements, and maintaining and updating statutory documentation.
- Manage fluctuating demands, prioritising urgent requests while balancing stakeholder needs effectively.
- Oversee service delivery, actively monitoring supplier performance, resolving issues that may arise, and ensuring adherence to SLAs and KPIs.
- Conduct regular site inspections to proactively identify and address maintenance issues.
- Audit external suppliers, ensuring service quality, health and safety compliance, and contractual adherence.
- Review and approve work orders, purchase orders, supplier quotations, and specifications to maintain cost-effectiveness and quality.
- Monitor and assess team performance, identifying skill gaps and enhancing competencies to improve efficiency.
- Develop and maintain strong supplier relationships, identifying and onboarding new providers where necessary.
- Support the implementation of a new Computer Aided Facilities Management system, (CAFM) assisting stakeholders, the facilities team, and suppliers.
- Ensure stakeholders are kept informed, providing regular updates on the status of works and key operational matters.
- Min of 2 years relevant experience in repairs/facilities management for both hard and soft services, preferably in a multi-site role.
- Member of Institute of Workplace Facilities Management Institute (desirable or working towards)
- NEBOSH qualification (desirable or working towards).
- Knowledge of current and upcoming safety regulations and statutory compliance standards.
- Strong technical proficiency, including experience with CAFM and Purchase Order systems. (Coupa experience desirable but not essential).
- Excellent communication skills, with confidence in liaising with colleagues, suppliers, and third parties, ensuring all written communication is professional and appropriate for the audience.
- Self-motivated, resilient, and able to perform effectively under pressure in a fast-paced environment.
- Financial and commercial awareness, with the ability to interpret and assess financial data. (Desirable).
- Experience leading and developing teams, driving performance and managing people. (Desirable).
- Highly organised with the ability to manage multiple tasks across a diverse property portfolio.
- Pro-active problem solver with the ability to anticipate issues and implement solutions prior to escalation.
- Procurement and negotiation skills with the ability to identify costs saving and efficiency opportunities.
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Full UK Driving licence.
- Member of IWFM – Desirable.