Cargo Clerical Agent-UK
- United Kingdom
- Permanent
- Full-time
- Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo
- Duties including but not limited to greeting clients and visitors, answering telephone queries and responding to emails
- Comply with all relevant legislation as well as airport authority and carrier security requirements
- Comply with Swissport Standard Operating Procedures (SOP’s)
- Additional warehouse duties as required
- Basic Customs Clearance Process
- Invoicing
- Processing import and export trucks and flights to specific deadlines
- Have the ability to get to the World Freight Terminal by 07:00 and 19:00
- In possession of at least three GCSE’s or equivalent
- Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
- Ability to speak and understand the English language
- Excellent communication skills (written and verbal)
- Must be IT literate and able to learn airline specific computer systems
- Ability to follow processes and procedures and apply flexible approach when required
- Able to demonstrate good customer service
- Commitment to continuous improvement
- Self motivated and able to work independently
- Previous experience working in an aviation environment is desired
- Have good organisational skills and demonstrate excellent attention to detail