
Content Designer (User-Centred) x3 - UK Wide
- England
- £65,000-75,000 per year
- Permanent
- Full-time
- Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible.
- Apply evidence-based approaches to content design, using insights from research and data to inform decisions.
- Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience.
- Develop content strategies that align with project goals and meet user needs.
- Simplify complex policy or technical information into content that is easy to understand and act on.
- Participate in agile ceremonies, contribute to sprint planning, and iterate content based on feedback.
- Engage with stakeholders to gather requirements, present content solutions, and secure buy-in.
- Create inclusive content that adheres to GDS standards and accessibility guidelines.
- Represent and defend content design decisions at different stages of the project lifecycle.
- Share best practice, mentor others, and contribute to the wider content and design community.
- Demonstrable experience delivering content on complex projects, from concept to final implementation.
- A strong understanding of the GOV.UK service standard and GDS content design principles.
- Experience collaborating with multidisciplinary teams to ensure content meets user needs.
- Ability to use data and user insights to inform and improve content design.
- A track record of creating inclusive, accessible content for diverse audiences.
- Strong facilitation and communication skills to engage with stakeholders and present content solutions.
- Experience developing content strategies and managing content across multiple channels.
- Confidence in quality-assuring content and representing design decisions to stakeholders.