
VP Business Unit - L&P
- Cardiff
- Permanent
- Full-time
- Constantly driving to grow the Sapiens business within the account.
- Managing and Improving the P&L.
- Building Long-term Relationships with our customers.
- Understanding Customer Needs & leveraging customer pain points into opportunities for value creation.
- Collaborating Closely with Sales: proactively drive the "Land & Expand" strategy and identify cross-selling opportunities to achieve accounts' sustainable business growth.
- Manage end-to-end Upsell processes, with sales support as needed.
- Developing and Executing the Account's Strategy, with Sales.
- Governance of teams to ensure high quality of delivery according to the project plan.
- Responsible for meeting the account's financial targets and contractual agreement.
- Risk assessment and manage mitigations.
- Promote collaboration and teamwork with internal stakeholders.
- Point of escalation to any delivery process emerged in the accounts.
- Act as a customer advocate within Sapiens and promote a customer-focused culture.
- 15+ years' management experience (staff and budget responsibility) within a global enterprise software solutions company.
- Proven experience of:
- Leading international clients and engagement teams through the delivery of complex software solutions on large scales (
- Growing business within existing customer accounts, hands-on as well as by leading a team of customer managers.
- Seasoned manager with the ability to hire, mentor, coach, and develop a globally dispersed high-performing team.
- Experience and knowledge of Life & Pension software solutions - Advantage.
- Excellent client relationship management skills and ability to serve as a trusted advisor to C-level customer executives.
- Personality, mindset, and investment approach that fits well with an entrepreneurial, growing firm, with the ability to work in a fast-paced environment and excellent problem-solving skills.
- Excellent written and verbal communication skills.
- Willingness to travel extensively within the territory.