Oracle Training Specialist

• Design, develop, and maintain digital learning solutions including e-learning modules, video content, and print resources.
• Collaborate with subject matter experts to create accurate and relevant course content.
• Conduct thorough learning needs analyses across all Finance areas to identify core training requirements.
• Evaluate training effectiveness against learning objectives and propose improvements.
• Ensure digital learning materials are current and meet the needs of the business, suppliers, or TEP clients.
• Manage online learning communities and maintain the Learning Management System (LMS).

• Develop and design in-application guidance using Oracle Guided Learning (OGL), providing just-in-time learning through flows, help icons, and pop-ups.
• Rigorously test and deploy features in accordance with change management processes.
• Troubleshoot issues by collaborating with external stakeholders.
• Monitor usage weekly and suggest enhancements to improve user experience.
• Maintain features in alignment with system updates and user feedback.

• Deliver face-to-face and virtual training sessions to Next and TEP colleagues and managers, facilitating full utilization of Finance Systems.
• Administer the Finance training program to Finance colleagues, covering Oracle ERP and EPM systems.
• Adjust instructional style to meet diverse audience needs and ensure individual learning objectives are achieved.
• Conduct learning needs analyses for all Finance system areas to pinpoint specific learning requirements.
• Maintain training materials to reflect the latest information and business, supplier, or TEP client needs.
• Identify situations where training is not the optimal solution and recommend alternative interventions.
• Provide high-quality customer service, offering support and guidance to teams.
• Evaluate training outcomes to confirm that learning objectives have been met.

• Assist in managing internal communications by developing and executing effective campaigns.
• Ensure consistency in tone of voice, branding, and messaging across all Next and TEP client communications.
• Collaborate effectively with the internal communications team.

• Engage with various stakeholders within Next, suppliers, and TEP to ensure services meet business area requirements.
• Proactively challenge existing processes, advocating for user-centric improvements and providing constructive feedback.
• Lead projects through all stages of the project lifecycle.
• Manage multiple concurrent projects to ensure timely completion.
• Collaborate with other Finance Transformation team members to deliver a holistic service that incorporates a blended learning approach (e.g., 70:20:10 model).

• Provide administrative assistance for training activities, including resource organization and venue booking.
• Independently manage travel and accommodation bookings in adherence to company policy.

• Proficient knowledge of Oracle Fusion and proven experience in Oracle ERP implementations.
• Experience operating in a fast-paced environment.
• Demonstrates an innovative, creative, and self-motivated approach.
• Possesses strong business acumen.
• Excellent verbal and written communication skills.
• Adept at utilizing relevant platforms for key message dissemination.
• Acts with integrity and demonstrates respect for others.
• Passionate about fostering colleague learning and development.
• Strong collaborative and influencing skills with stakeholders.
• Ability to build relationships easily and adapt communication style.
• Proven experience providing feedback to senior business leaders.
• Exceptional project management capabilities.
• Ability to plan, organize, and prioritize workload effectively to meet deadlines.
• Capable of working under pressure and managing high volumes of work.

• Demonstrated experience in designing learning interventions using tools such as Articulate E-learning and Adobe Suite (Illustrator, Photoshop, After Effects, InDesign).
• Project management experience.
• Expertise in designing, delivering, and facilitating learning interventions.
• Experienced user of GSuite (Gmail, Slides, Docs, Meets, Chat).
• Willingness to travel frequently to Next Head Office, Distribution Centres, Stores, and TEP clients.

• Prior experience with a digital adoption platform, such as Oracle Guided Learning.
• Familiarity with a Learning Management System.

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

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