Customer Service Advisor
HSBC
- Glasgow
- £23,205 per year
- Permanent
- Full-time
- Provide our customers with exceptional telephone-based customer service to help resolve their queries in a friendly and professional way.
- Be resilient, able to work in a busy contact centre environment, and hold conversations with customers on the telephone.
- Have the technical ability to use multiple systems to process a wide range of transactions at pace, whilst maintaining a high degree of accuracy.
- Be a problem solver with excellent attention to detail.
- Be happy to support in educating our customers around HSBC products and alternative digital banking platforms.
- Monday to Thursday, 8.00am to 4.00pm + Sunday from 12.15 pm to 8.15pm
- Tuesday to Friday, 8.00am to 4.00pm + Saturday from 12.15pm to 8.15pm
Telephone: +44 207 832 8500