Senior Account Manager (6month contract)
- London
- Contract
- Full-time
- Regular communication to provide real-time updates on day-to-day activities.
- Lead meetings, providing reporting including updates on the work, timelines and budgets, resolving any blockers or risks.
- Lead briefings, capturing client requirements and reporting needs.
- Facilitate feedback, distribute and follow up on action points, ensuring any issues, challenges or blockers are resolved.
- Build strong relationships with clients through articulating marketing thinking, acting as a trusted partner and managing their expectations.
- Guide clients on their marketing briefs, helping to match their challenges to solutions offered by TMP.
- Becoming an expert on your client's business to be able to challenge and improve briefs.
- Input into quarterly business reviews (QBRs) to provide insight, inspiration, and recommendations for future work.
- Represent your client's business, brand, strategy and objectives within our internal team, ensuring they have the context they need to succeed.
- Align roles and responsibilities, processes, and delivery methodology on your projects.
- Create supporting project plans and resource plans.
- Work with our traffic manager to resource and schedule team members.
- Lead the creation of briefs and facilitate kick off meetings.
- Drive teams through the delivery of projects, co-ordinating schedules, organising meetings and providing clear actions and deadlines.
- Find solutions to resolve blockers or challenges.
- Review and critically appraise work to ensure that it meets the brief and is ready to share with the client.
- Review campaign results to measure success and outcomes of campaign activities.
- Responsible for creating commercially sound project estimates, quotes and statements of work.
- Accountable for accurate project finance admin - such as purchase orders and invoices and forecast data.
- Tracking and reporting on time, cost and overall budget spend and profitability of your projects.
- Mitigating commercial risks.
- Marketing strategy
- Develop an understanding of your client's business, industry and the work, using this insight to inform your role on your account/s.
- Input into recommendations for marketing solutions that deliver on the business objectives of your clients.
- Use your understanding of the services TMP offers to add value to your accounts.
- Capture what's working across your account/s, sharing what success looks like across your account team.
- Input into account plans and growth strategies, driving actions coming out of them.
- Recognize new areas and opportunities within the client account where we could support and work with your Account Director on how to move these forwards.
- Seek opportunities to expand your client relationships.
- Nurture alumni.
- Support on pitches and RFPs.
- Delegate tasks to more junior members of the team where appropriate.
- Provide feedback, coaching and mentorship in the delivery of the work.
- Support the onboarding and training of new hires.
- Team feedback.
- Client feedback.
- Project profitability.
- Accuracy and stability of delivery in line with plans.
- Accuracy of project finances.
- Growth of account
- A desire to excel in a marketing career.
- Confident in front of colleagues and clients.
- Positive, resilient attitude, proactive in all things.
- Effective communicator (both verbal and written).
- Pragmatic, with a logical approach to work.
- Active listener, curious and ready to ask questions to find out what you need to know and ask the difficult questions when the moment arises.
- Ready to provide your own ideas and point of view.
- Solutions focused.
- Able to prioritize your own workload and manage multiple projects/clients at any one time.
- Able to delegate to and manage others.
- Strong, demonstrable experience working in marketing ideally agency side, ideally in a B2B environment with proven track record for adding value back to the client.
- Evidence of delivering successful marketing campaigns in response to business challenges.
- Operational understanding of different types of marketing campaigns and delivery methodologies.
- Experience in managing key client and partner relationships and comfortable communicating at Manager and Director level.
- Experience of managing cross-discipline teams (for example - strategy, creative, technology, media).
- B2B marketing experience preferred.
- Proficient with IT including Word, Excel, PowerPoint, Outlook.
- Experience of account management tools and processes
- Experience of commercial management e.g. estimating costs, tracking and managing budgets.
- Generous holiday allowance (Plentiful PTO)
- Shutdown between Christmas and New Year
- Private healthcare and dental insurance
- Group income protection
- Salary sacrifice pension scheme
- Access to well-being coaching or counselling sessions once a week
- Financial health support
- Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
- Social committee events. We have monthly social events including everything from game nights and bowling to kayaking, and pumpkin carving.
- Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle-to-work scheme.
- Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.