Identity & Access Management - Support Assistant

NHS

  • Chesterfield, Derbyshire
  • £23,875-25,440 per year
  • Contract
  • Full-time
  • 12 days ago
Bright and motivated individuals are required to join our ICT Operation section to take responsibility for accurately allocating and maintaining access to key Trust systems, to enable staff to perform their duties effectively and deliver care to patients.This is an exciting time to join our busy ICT department, who are fully focused on providing service excellence to support all Trust staff in providing care to patients. The importance of having skilled staff to deliver modern digital services has never been more important as the hospital embraces digital transformation in line with national initiatives to meet patient needs.The successful candidates will have a can-do attitude and be knowledgeable on the need for accuracy with clinical systems. Previous experience of performing access control tasks in relation to granting, removing and changing systems access is desirable.Main duties of the jobThe post of Identity & Access Management - Support Assistant performs routine administration tasks associated with accessing the Trust ICT Network and Systems. This includes secure password administration for providing, withdrawing and maintaining access in line with authorised service requests.
  • Perform routine system administration tasks by following defined policy and procedures.
  • Provide administration of designated information systems by following procedures
  • Receive and ensure that applications for access to information systems are appropriately authorised, and the permissions granted are applicable to the applicant's job role.
  • Issuing and managing Registration Authority (RA) smartcards
About usDerbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be consideredDSFS offers the opportunity to work in a friendly and supportive environment which understands the many challenges arising in running a hospital, along with a competitive salary and benefits package including holidays and pension scheme.DetailsDate posted22 August 2025Pay schemeOtherSalary£23,875 to £25,440 a year pro rata per annumContractFixed termDuration6 monthsWorking patternFull-timeReference number166-DSFS-7421862Job locationsDSFS Ltd - Chesterfield Royal HospitalTop RoadChesterfieldS44 5BLJob descriptionJob responsibilitiesFor full details of this exciting role please see the attached Job Description and Person Specification. Job descriptionJob responsibilitiesFor full details of this exciting role please see the attached Job Description and Person Specification.Person SpecificationQualifications and TrainingEssential
  • Educated to GCSE standard (preferably at least one IT/IS related or Science based subject)
Desirable
  • Educated to A-level standard (preferably at least one IT/IS related or Science based subject)
ExperienceEssential
  • Experience of supporting information systems and accurately applying and maintaining access controls.
  • Evidence of writing and implementing operational process/ procedures
Desirable
  • Administration of a Health Information Systems
  • NHS experience
  • Administering access to SaaS/N365/Office 365 products
  • Management of NHS Registration Authority (RA) smartcards
Skills and knowledgeEssential
  • Customer liaison skills
  • Operational understanding of information system access control
  • An understanding of IM&T security issues, particularly relating to access control and understanding of relevant audit processes, including access control lists.
Desirable
  • Knowledge and awareness of NHS data standards and definitions, reporting requirements, and sources and flows of NHS information
  • Practical computer and business intelligence skills
  • Office 365 products
  • Knowledge of NHS Registration Authority (RA) smartcards management
Personal AttributesEssential
  • Able to work on your own as well as within a small team Able to communicate with all levels of staff including senior clinicians
  • Excellent attention to detail with a logical and methodical working practice
  • Able to work to and meet strict deadlines
Person SpecificationQualifications and TrainingEssential
  • Educated to GCSE standard (preferably at least one IT/IS related or Science based subject)
Desirable
  • Educated to A-level standard (preferably at least one IT/IS related or Science based subject)
ExperienceEssential
  • Experience of supporting information systems and accurately applying and maintaining access controls.
  • Evidence of writing and implementing operational process/ procedures
Desirable
  • Administration of a Health Information Systems
  • NHS experience
  • Administering access to SaaS/N365/Office 365 products
  • Management of NHS Registration Authority (RA) smartcards
Skills and knowledgeEssential
  • Customer liaison skills
  • Operational understanding of information system access control
  • An understanding of IM&T security issues, particularly relating to access control and understanding of relevant audit processes, including access control lists.
Desirable
  • Knowledge and awareness of NHS data standards and definitions, reporting requirements, and sources and flows of NHS information
  • Practical computer and business intelligence skills
  • Office 365 products
  • Knowledge of NHS Registration Authority (RA) smartcards management
Personal AttributesEssential
  • Able to work on your own as well as within a small team Able to communicate with all levels of staff including senior clinicians
  • Excellent attention to detail with a logical and methodical working practice
  • Able to work to and meet strict deadlines

NHS