Night Porter Full timeThe HotelThe Leopold Hotel is a unique four-star Sheffield hotel. Centrally located on Leopold Square amongst an array of upmarket bars and eateries, our historic property offers a quirky yet luxurious place to meet and sleep. Each of the hotel's 89 en-suite bedrooms is uniquely furnished, offering every modern amenity for the discerning visitor.The RoleThe Night Porter will ensure that the hotel operates smoothly and safely during the night shift and promote a positive image of the hotel to all guests and colleagues by maintaining high standards at all times. You will welcome late arrivals and deal with customer requests and queries and take responsibility for security and health & safety of all guest and colleagues.The role offers a 40 hour contract over 4 days with 10.30pm-9.00am shifts.Interviews will commence week beginning 14th September 2025.About the roleWhats involved in the role:The ideal candidate will have excellent customer service skills and experience in a hotel/serviced apartment environment. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.Some duties will include;Warmly welcoming our guests.Guest check in, check out and guest queries.Guest service including bar and food service during the night.General security and health and safety responsibilities.A person who may be suited to this role will have:Previous Hotel reception experience using computerised reservation system desirable.Knowledge and experience of health and safety procedures.Bar and / or food service experience advantageous.About the companyPREM Group is a leading hospitality management company operating across Europe, specializing in hotel, serviced apartment, and property management. Founded in 1996, PREM Group has established a reputation for excellence, managing a diverse portfolio of properties under its own brands and on behalf of owners. With a commitment to guest satisfaction, operational efficiency, and sustainable practices, PREM Group delivers exceptional hospitality experiences. Combining local expertise with international reach, the company is dedicated to innovation and quality in every aspect of its operations, making it a trusted partner in the hospitality industry.Required CriteriaDesired CriteriaSkills you'll need