Warehouse Administrator
- Chessington, Greater London
- Permanent
- Full-time
- Based in Chessington
- £26,000
- Monday - Friday, 8am - 5pm hours per work
- Onsite parking
- Pension scheme
- 25 days annual leave plus bank holidays
- Responsible for the warehouse, i.e. wrapping/strapping the pallets, receiving/checking goods, checking the supplies, using the pump truck, tidy up
- Checking emails, taking phone calls and acting accordingly
- Resolving queries and complaints for customers
- Sending out literature and correspondence as required
- Liaising with suppliers overseas
- Tracking orders and keeping the logistics team leader updated
- Check and update the stock of the warehouse weekly, create orders to the suppliers
- Create quotes for customers
- Issue the invoices from the quotes and make sure the goods are ready for dispatch
- Issuing internal credit notes.
- Liaison with our sales and technical team
- Creating intercompany orders/invoices
- Updating the systems with current prices
- Carrying out the daily transport duties
- Liaising with the production team and third-party carriers, to ensure delivery dates and times are adhered to in accordance with agreed timescale
- Experience in sales or customer service role is preferred
- Strong written and verbal English communication skills is essential
- Detail oriented and ability to multi-task in a fast-paced work environment
- Customer service-orientated mindset to provide excellent support to customers
- Analytical skills to evaluate and interpret sales data
- Knowledge of sales operations and logistics processes
- Ability to multitask and prioritize tasks in a dynamic environment
- Proficient in MS Office / ability to learn in-house program