Retail Relief Security Officer

• Protect customer property, people, and assets by following site instructions and procedures.
• Meet or exceed service expectations to help maintain the contract.
• Continue developing skills through regular training.

• Follow company policies and UK laws.
• Carry out tasks as outlined in the site's Assignment Instructions.
• Keep up to date with changes to these instructions and suggest improvements.
• Maintain correct and valid licences (Security Guarding/Door Supervision and CCTV).
• Stick to safety standards and follow instructions.
• Work in an organised and methodical way.

• Complete all required training.
• Take extra courses to grow professionally.
• Use technology to support your job.
• Renew licences 16 weeks before they expire.

• Spot and report any hazards.
• Stay aware of risks or threats at work and act to prevent issues.
• Use good judgement and call for help if needed.
• Stay calm and professional in tough situations.
• Write clear notes after any incident for reporting.
• Stick to your schedule and remain committed.
• Make check-in calls at assigned times.
• Report incidents to emergency services and the communication centre.

Mitie