Programme Manager - Operations

London
Contract
Full-time

3 days ago

Ideas | People | TrustWe’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We’ll broaden your horizonsThe Operations PMO was created in June 2021 and is responsible for maximising BDOs change investment; helping deliver Change in the most effective and efficient way; track, record and report on expectation, help build change delivery capability across the firm; and bring in teams to help the firm deliver.We’ll help you succeedLeading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.We are able to consider applications for both a permanent role or 12 month fixed term contract.We are looking for an experienced programme manager to develop and manage the Advisory stream’s transformation programme.In this role you’ll:

Understand the inflight and upcoming changes in key business area(s)
Day to day management of the programme activities
Be the voice of business into the programme
Plan and design ‘outcome focused’ activities, monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action.
Ensure the programme has the correct governance. (including 'hooking' into portfolio governance)
Ensure underlying projects are coordinated
Resolve risks and issues
Support individuals on the programme
Ensure programme integrity and coherence
Monitor programme's budget, monitoring expenditure etc.
Help appoint additional staff into the programme and underlying projects / activities
Liaise with design authority / architecture teams / other IT teams / risk / dependent projects and product teams / suppliers
Ensure outputs meet requirements within time, quality, cost constraints (and timely escalation of risks if not)
Ensure efficiency of resources
Liaise with 3rd parties / drafting work packages as required
Identify and initiate additional activities wherever gaps exist
Developing and embedding ‘right-sized’ change delivery and governance (aligned to portfolio governance) to suit the project and stakeholder needs
Identify, monitor and develop appropriate remedial plans for key project/programme performance (KPIs) and risk (KRIs) metrics.
Regular reporting to your sponsor and other governance forums

You’ll be someone with:

Extensive experience of change delivery approaches (e.g. Waterfall, Agile)
Excellent stakeholder management skills
OKR/Benefits tracking experience
An understanding the content of current and emerging portfolio of change and how it adds value
An understanding the corporate vision and strategy and the wider industry
Corporate processes and procedures (e.g. Governance, Finance, HR, minimum standards) and associated language / culture experience
Experience of Workday HCM, Workday Finance or MSD CMS an advantage
Experience of a professional services environment an advantage
Service management concepts and frameworks experience is an advantage (e.g. ITIL)

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.We’re in it togetherMutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.We’re looking forward to the futureAt BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitionsWe’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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