Reception Manager

The Recruitment Group

  • Oxford
  • £46,000 per year
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
A prestigious Oxford institution is seeking a confident and experienced Reception Manager to lead its busy front-of-house operations. The role is the first point of contact for students, staff, and visitors, ensuring a professional welcome while overseeing security, incident response, and day-to-day Lodge management.You will:
  • Lead and motivate a team of Lodge staff, ensuring round-the-clock coverage.
  • Manage security, access control, and emergency procedures.
  • Maintain high standards of customer service and operational efficiency.
  • Oversee risk assessments, health & safety compliance, and first aid readiness.
  • Coordinate with multiple internal departments for smooth operations.
What we’re looking for:
  • Proven leadership and team management experience in a service-focused or security-related environment.
  • Excellent communication skills and the ability to remain calm under pressure.
  • Strong organisational skills, IT proficiency (MS Office), and a proactive, hands-on approach.
  • Flexibility to work varied hours and respond to emergencies.
  • Experience with security systems, risk management, and health & safety compliance is highly desirable.
Benefits include:
  • 38 days annual leave (including bank holidays)
  • Enhanced pension scheme membership
  • Free meals on duty
Hours: Full-time, 40 hrs/week, 5 days out of 7 (incl. some evenings/weekends)If you have the leadership skills, operational know-how, and a passion for delivering outstanding service in a high-profile setting, we’d love to hear from you.

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