We are recruiting Healthcare Assistants to join our new specialist Complex Wound Service. This is an excellent entry-level opportunity for individuals passionate about patient care to develop skills in wound management. You will work alongside experienced nurses and GPAs, providing essential support in delivering high-quality wound care services across North Shropshire.Main duties of the job
Assist qualified staff with wound dressing procedures
Prepare clinical rooms and equipment for wound clinics
Support patients during wound care procedures
Help position patients comfortably for treatment
Perform basic observations (blood pressure, pulse, temperature) as required
Maintain infection control standards at all times
Clean and prepare wound care equipment between patients
Assist with simple dressing changes under supervision
Greet patients warmly and help them feel at ease
Assist patients with mobility, including wheelchair transfers
Ensure patient dignity and privacy during procedures
Provide comfort and reassurance during treatments
Report any patient concerns to qualified staff immediately
Help patients understand basic wound care instructions
About usNorth Shropshire Primary Care Network (PCN) is made up of six GP practices supporting over 87,000 patients in and around North Shropshire.We are an integrated community-based team delivering a range of additional services such as extended hours appointments, paramedic home visiting and dietitian lead clinics to name just a few. By working together, we can proactively offer more effective and efficient services that meet our patient needs.DetailsDate posted13 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Part-timeReference numberA5119-28-1000Job locationsNorth Shropshire Primary Care NetworkBridgewater StreetWhitchurchShropshireSY13 1QHJob descriptionJob responsibilitiesKEY RESPONSIBILITIESClinical Support
Assist qualified staff with wound dressing procedures
Prepare clinical rooms and equipment for wound clinics
Support patients during wound care procedures
Help position patients comfortably for treatment
Perform basic observations (blood pressure, pulse, temperature) as required
Maintain infection control standards at all times
Clean and prepare wound care equipment between patients
Assist with simple dressing changes under supervision
Patient Care
Greet patients warmly and help them feel at ease
Assist patients with mobility, including wheelchair transfers
Ensure patient dignity and privacy during procedures
Provide comfort and reassurance during treatments
Report any patient concerns to qualified staff immediately
Help patients understand basic wound care instructions
Administrative Support
Stock clinical rooms with wound care supplies
Check expiry dates and rotate stock appropriately
Maintain tidy and organised clinical areas
Input basic data into computer systems
File documents and maintain patient records
Answer phones and direct queries appropriately
Housekeeping
Ensure clinical waste is disposed of correctly
Maintain cleanliness of clinical areas to infection control standards
Launder clinical items as required
Report equipment faults or maintenance needs
Ensure health and safety standards are maintained
PERSON SPECIFICATIONEssential
Good standard of general education including English and Maths
Caring and compassionate nature
Excellent communication skills
Ability to work as part of a team
Reliable and punctual
Flexible approach to duties
Willingness to work enhanced hours
Physical ability to assist patients with mobility
Desirable
Previous healthcare experience (paid or voluntary)
NVQ Level 2 in Health and Social Care or equivalent
Experience working with elderly or vulnerable patients
Basic IT skills
Understanding of confidentiality in healthcare
First aid qualification
Moving and handling training
KEY COMPETENCIES
Patient and understanding approach
Ability to remain calm under pressure
Good organisational skills
Attention to detail
Professional appearance and manner
Respectful of patient dignity
Eager to learn new skills
Non-judgmental attitude
TRAINING PROVIDEDComprehensive Induction Including:
Introduction to wound care basics
Infection prevention and control
Moving and handling techniques
Basic life support
Safeguarding awareness
Health and safety
Clinical waste management
Patient confidentiality and data protection
Ongoing Development:
Opportunity to undertake Care Certificate
Wound care assistant training
Phlebotomy training (after probation)
ECG training (after probation)
Career development support
WORKING PATTERNRota includes:
Monday-Friday day shifts
Evening sessions 6:30pm-8:30pm (on rotation)
Saturday mornings 8:00am-1:00pm (1 in 5)
ADDITIONAL INFORMATIONWhat We Offer:
Competitive NHS salary
NHS Pension Scheme
28 days annual leave plus bank holidays (pro rata)
Excellent training and development opportunities
Supportive team environment
Clear career progression pathway
Opportunity to make a real difference to patients' lives
Career Development: This role provides an excellent foundation for healthcare career progression with opportunities to:
Progress to General Practice Assistant role
Pursue nursing career through apprenticeship
Develop specialist wound care expertise
Access funded training and qualifications
IMPORTANT INFORMATION
This role requires ability to travel between sites
Enhanced DBS check required
Occupational health clearance required
References covering 3 years required
Job descriptionJob responsibilitiesKEY RESPONSIBILITIESClinical Support
Assist qualified staff with wound dressing procedures
Prepare clinical rooms and equipment for wound clinics
Support patients during wound care procedures
Help position patients comfortably for treatment
Perform basic observations (blood pressure, pulse, temperature) as required
Maintain infection control standards at all times
Clean and prepare wound care equipment between patients
Assist with simple dressing changes under supervision
Patient Care
Greet patients warmly and help them feel at ease
Assist patients with mobility, including wheelchair transfers
Ensure patient dignity and privacy during procedures
Provide comfort and reassurance during treatments
Report any patient concerns to qualified staff immediately
Help patients understand basic wound care instructions
Administrative Support
Stock clinical rooms with wound care supplies
Check expiry dates and rotate stock appropriately
Maintain tidy and organised clinical areas
Input basic data into computer systems
File documents and maintain patient records
Answer phones and direct queries appropriately
Housekeeping
Ensure clinical waste is disposed of correctly
Maintain cleanliness of clinical areas to infection control standards
Launder clinical items as required
Report equipment faults or maintenance needs
Ensure health and safety standards are maintained
PERSON SPECIFICATIONEssential
Good standard of general education including English and Maths
Caring and compassionate nature
Excellent communication skills
Ability to work as part of a team
Reliable and punctual
Flexible approach to duties
Willingness to work enhanced hours
Physical ability to assist patients with mobility
Desirable
Previous healthcare experience (paid or voluntary)
NVQ Level 2 in Health and Social Care or equivalent
Experience working with elderly or vulnerable patients
Basic IT skills
Understanding of confidentiality in healthcare
First aid qualification
Moving and handling training
KEY COMPETENCIES
Patient and understanding approach
Ability to remain calm under pressure
Good organisational skills
Attention to detail
Professional appearance and manner
Respectful of patient dignity
Eager to learn new skills
Non-judgmental attitude
TRAINING PROVIDEDComprehensive Induction Including:
Introduction to wound care basics
Infection prevention and control
Moving and handling techniques
Basic life support
Safeguarding awareness
Health and safety
Clinical waste management
Patient confidentiality and data protection
Ongoing Development:
Opportunity to undertake Care Certificate
Wound care assistant training
Phlebotomy training (after probation)
ECG training (after probation)
Career development support
WORKING PATTERNRota includes:
Monday-Friday day shifts
Evening sessions 6:30pm-8:30pm (on rotation)
Saturday mornings 8:00am-1:00pm (1 in 5)
ADDITIONAL INFORMATIONWhat We Offer:
Competitive NHS salary
NHS Pension Scheme
28 days annual leave plus bank holidays (pro rata)
Excellent training and development opportunities
Supportive team environment
Clear career progression pathway
Opportunity to make a real difference to patients' lives
Career Development: This role provides an excellent foundation for healthcare career progression with opportunities to:
Progress to General Practice Assistant role
Pursue nursing career through apprenticeship
Develop specialist wound care expertise
Access funded training and qualifications
IMPORTANT INFORMATION
This role requires ability to travel between sites
Enhanced DBS check required
Occupational health clearance required
References covering 3 years required
Person SpecificationQualificationsEssential
Good standard of general education including English and Maths
Caring and compassionate nature
Excellent communication skills
Ability to work as part of a team
Reliable and punctual
Flexible approach to duties
Willingness to work enhanced hours
Physical ability to assist patients with mobility
Desirable
Previous healthcare experience (paid or voluntary)
NVQ Level 2 in Health and Social Care or equivalent
Experience working with elderly or vulnerable patients
Basic IT skills
Understanding of confidentiality in healthcare
First aid qualification
Moving and handling training
Person SpecificationQualificationsEssential
Good standard of general education including English and Maths
Caring and compassionate nature
Excellent communication skills
Ability to work as part of a team
Reliable and punctual
Flexible approach to duties
Willingness to work enhanced hours
Physical ability to assist patients with mobility
Desirable
Previous healthcare experience (paid or voluntary)
NVQ Level 2 in Health and Social Care or equivalent
Experience working with elderly or vulnerable patients
