Night Care Assistant

Westward Care

  • Leeds
  • £12.43 per hour
  • Permanent
  • Part-time
  • 1 day ago
Night Care AssistantHours1 x vacancy - 24 hours per week (8pm-8am)OVERALL OBJECTIVES:To ensure that all customers consistently receive care that is person-focused and promotes health and well being.To lead by example in the delivery of support and care that promotes quality, respect, dignity, independence and choice for every customer.ADDITIONAL INFORMATION:The post holder will be expected to work when required to cover for sickness and holidays.You will be required to work unsocial hours, including nights, weekends and Bank Holidays as necessary to meet the needs of the service.The service operates 24 hours per day, seven day per week and flexibility is essential to meet the needs of the service.Level of DBS disclosure required: EnhancedAbout the roleMAIN DUTIES:Delivering the VisionTo lead by example to ensure that all customers and employees are treated with equality, dignity and respect and every individual feels they can challenge discrimination and harassment in employment practice and service provision.Quality ManagementTo demonstrate a sense of pride for the job and the organisation.To maintain a professional appearance in accordance with uniform standards.To deliver care in accordance to the care plans for each individual and in line with the Quality Management System, training and verbal instructions from the Care Manager.To assist in the cleanliness and general appearance of Headingley Hall while going about own tasks.To ensure health and safety of self and customers through best practice in all aspects of work and in line with Westward Care Health and Safety guidelines.To ensure all paperwork is completed accurately and to the required standard within agreed timeframes.Being part of the TeamTo work effectively with other team members to deliver care to the customers and ensure the smooth operation of Headingley Hall.To contribute to the development of others through the sharing of knowledge, skills and information to enhance the experience of the customer.To participate in training and development to meet mandatory requirements and identified needs.CommunicationTo provide relevant and timely information and feedback on activities to the Care Manager at agreed intervals and in an agreed format.To adopt various methods of communication to meet customer needs and build positive relationships.To maintain confidentiality as appropriate.To participate in team meetings and individual meetings with Line Manager as required.Customer ServiceTo deliver care in a way that encourages independence and enables customers to retain independence, dignity, respect and choice in the way their support and care is delivered.To maximise customer fulfilment by encouraging and supporting customers to identify and participate in social and leisure activities that interest them.To lead by example in all aspects of care and to be proactive in addressing issues identified by customers, employees and visitors to a satisfactory conclusion.To be proactive in identifying opportunities for continuous improvement to customer service and new services that could be offered and to communicate these ideas to the Care Manager.To create an outstanding first impression for customers.To contribute to an ethos that anticipates customer needs and puts the customer first.To demonstrate an understanding that internal customers are to be treated with the same respect and understanding as external customers.To ensure that customers and visitors feel welcome at all times and deal with face to face or telephone enquiries professionally and courteously.About the companyWe are one of Leeds' most respected health and social care providers, with a proven track record in providing award-winning care and support to older people in Leeds locations including Headingley, Methley, Beeston and Roundhay. Our network of care homes and independent living apartments is small enough to provide quality and individual care, but large enough to provide care services that are right for you, even if your circumstances change.We passionately believe that happiness is just as important as health and that quality care should always go hand in hand with quality of life, and do all we can to make you and your loved ones feel at ease from day one.Required Criteria
  • Experience in a Care Setting
  • Able to work on own initiative and as part of a team
  • Willing to undertake any training/qualifications required to support the Care Assistant role
  • Previous experience of working with people in a residential care home Has a caring and compassionate nature suitable for working with vulnerable adults
  • Able to record resident information and update records
Desired Criteria
  • Has knowledge of electronic care planning systems and call systems within the home
  • Experience of supporting people with End of Life care
  • Has a working understanding of the Mental Capacity Act, DoLs, Infection Control, Safeguarding Vulnerable adults and Data protection.
Skills you'll need

Westward Care