
Training Co-ordinator
- Newton-le-Willows, Merseyside
- £23,810 per year
- Permanent
- Full-time
- Training Progress Monitoring & Reporting – Tracks completion rates for mandatory and essential-awareness courses, analyses LMS data, and escalates gaps to management.
- Contractual & Certification Lifecycle Management – Proactively flags expiring qualifications, books refresher or replacement courses, and updates records to maintain compliance.
- Learning Management System (LMS) Administration – Adds new starters, assigns curricula, sends automated reminders, and produces audit-ready completion reports.
- Onboarding & Induction Coordination – Sends welcome emails and induction packs, schedules introductory sessions, and ensures every new starter meets all initial training requirements.
- Statutory & Regulatory Compliance Support – Monitors training activity to meet relevant legislation, industry standards, and client-specific obligations.
- “How We Do Business” Process Adherence – Follows and promotes all applicable process-manual requirements related to the role.
- Kingdom Centre Optimisation – Supports the use, centralisation, and best-practice adoption of all Kingdom Centres to maximise training resources company-wide.
- Compliance Liaison with Management – Partners with line managers and department heads to confirm training status, agree priorities, and align with regulatory or contractual standards.
- Stakeholder & Vendor Engagement – Coordinates with internal trainers and external providers to secure course slots, materials, and accurate records.
- Telephone & Front-Line Communication – Answers enquiries, makes outbound calls, and delivers clear, courteous support to employees and training partners.
- Multi-Tasking & Prioritisation – Juggles simultaneous deadlines, high volumes of bookings, and ad-hoc requests in a fast-moving environment.
- Organisational Excellence: You will be able to manage multiple tasks efficiently and meet deadlines.
- Strong Communication Skills – Confident in liaising with colleagues, clients, and stakeholders professionally.
- IT Proficiency – Comfortable using Microsoft Office, databases, and other relevant software.
- Collaboration & Teamwork – You work well with others to support business operations.
- Problem-Solving Ability – Can you think on your feet and find effective solutions?
- Training & Development Knowledge – Understand or have experience in coordinating training processes.
- Attention to Detail – Ensure accuracy in data entry, documentation, and reporting.
- Customer Service Mindset – You should be approachable and responsive to inte
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