Ward Hostess

NHS

  • Gillingham, Kent
  • £24,465 per year
  • Permanent
  • Full-time
  • 6 days ago
Ward HostessDivision: Corporate, Estates & FacilitiesCare Group: Estates & FacilitiesBand: 2Salary: £24,465 Per Annum/Pro RataInterview Date: 08-September-2025We are recruiting for an Ward Hostesswho shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.Main duties of the jobTo provide a comprehensive Hostess Service to the wards, to include the preparation and distribution of all meals and beverages to the patients, adhering to Food Hygiene and Infection Control.Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.To contribute to our exciting future and become part of our team, apply today.About usDo you have the ambition and vision to deliver our mission of theBest of Careby the Best of People providing excellent care, every time?Here at Medway, we pride ourselves on working together as one to ensure that our sharedvisionis achieved for our patients.As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy -Patient First.Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into ourPatient Firstdeployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.OurBESTvalues underpinPatient Firstand are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:B - BoldE - Every person countsS - Sharing and openT - TogetherOur Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.DetailsDate posted27 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year Per Annum/Pro RataContractPermanentWorking patternFull-timeReference number275-0825WHJob locationsMedway Maritime HospitalWindmill RoadGillingham, KentME7 5NYJob descriptionJob responsibilitiesPrepare and distribute all patient meals and beverages following dietary requirements.Coordinate with nursing staff to understand patient-specific dietary needs, such as allergens, texture-modified meals, or cultural preferences.Ensure daily temperature checks for food items and storage areas, accurately documenting findings.Act as a liaison between patients, nursing staff, and catering teams to communicate meal-related information.Engage with patients politely to accommodate their meal choices while adhering to dietary restrictions. Job descriptionJob responsibilitiesPrepare and distribute all patient meals and beverages following dietary requirements.Coordinate with nursing staff to understand patient-specific dietary needs, such as allergens, texture-modified meals, or cultural preferences.Ensure daily temperature checks for food items and storage areas, accurately documenting findings.Act as a liaison between patients, nursing staff, and catering teams to communicate meal-related information.Engage with patients politely to accommodate their meal choices while adhering to dietary restrictions.Person SpecificationQualificationsEssential
  • NVQ Level 1 in Support Services or equivalent level of working experience
  • Basic Food Hygiene
Desirable
  • Level 1 Food Safety Course
  • Level 1 Food Allergens Course
ExperienceEssential
  • Catering Experience
KnowledgeEssential
  • Good knowledge of Customer Care
  • Knowledge of food service/catering
Person SpecificationQualificationsEssential
  • NVQ Level 1 in Support Services or equivalent level of working experience
  • Basic Food Hygiene
Desirable
  • Level 1 Food Safety Course
  • Level 1 Food Allergens Course
ExperienceEssential
  • Catering Experience
KnowledgeEssential
  • Good knowledge of Customer Care
  • Knowledge of food service/catering

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