Restaurant Manager

Retirement Villages Group

  • West Byfleet, Surrey
  • Permanent
  • Full-time
  • 6 days ago
  • Apply easily
Are you passionate about delivering exceptional hospitality and creating vibrant community spaces? Join us as a Restaurant Manager and play a key role in leading the food, beverage, and guest services at our new West Byfleet based retirement village.As a Restaurant Manager, you will oversee the full food and beverage operation within the village - from restaurant service to events - ensuring it is welcoming, commercially successful, and tailored to the needs of our residents, as well as serving the wider public.You’ll lead a passionate team, uphold the highest service standards, and work collaboratively across departments to bring our vision to life; a world where everyone has the opportunity to age well.A unique and exciting aspect of this role is its involvement in the mobilisation of this brand-new village - where you’ll take the lead in launching new hospitality operations. From planning layouts and recruiting teams, to working with suppliers and co-ordinating launch events, you’ll ensure our new village opens smoothly and successfully.Key Responsibilities
  • Lead all food, beverage and guest services across the village
  • Manage team recruitment, training, rotas, performance and development
  • Oversee mobilisation activities for new village openings
  • Plan and deliver events in partnership with community and sales teams
  • Ensure compliance with food hygiene, health & safety and licensing requirements
  • Support commercial performance: revenue, budgets, suppliers and stock control
  • Build strong resident and customer relationships; respond to feedback with professionalism
  • Drive continuous improvement in service delivery and team operations
The Ideal Candidate
  • 3+ years of hospitality experience, with at least 1 year in a leadership role
  • A passion for creating welcoming, inclusive environments
  • Experience managing teams, rotas, budgets and hospitality service delivery
  • Knowledge of industry standards including food hygiene and alcohol licensing
  • Strong organisational, communication and problem-solving skills
  • Ability to work collaboratively with diverse stakeholders
  • Ideally, a Level 3 Supervisor Certificate and/or a Personal Licence (or willingness to obtain one)
At RVG, we put people and community first. You’ll join a supportive team in a values-led organisation that believes in:
  • Age Well: Creating vibrant communities for healthy ageing.
  • Community: Building belonging through shared experiences.
  • Keep Improving: Always learning, always growing.
  • Invest Wisely: Making smart decisions for long-term impact.
  • Planet Positive: Acting sustainably and responsibly.
  • One Team: Succeeding together.

Retirement Villages Group