Events and reception team leader
- Waterloo, South East London
- £40,000 per year
- Permanent
- Full-time
£39,300 + Overtime | Award-Winning CompanyHours & Flexibility:Monday to Friday, shifts between 7am – 7pm (flexibility required when business needs)Occasional evening eventsNo weekendsJoin a Prestigious International Private Bank – Be the Voice & Face of ExcellenceWe are seeking an articulate, polished and professional Team Leader to head up our Reception, Reservations and Events function. This role is the first point of contact for Ultra High Net Worth (UHNW) clients and their representatives at one of the world’s most prestigious international private banks.Your ability to communicate clearly and confidently in both written and spoken English will be essential as you manage client interactions, lead your team, and coordinate meetings and events to the highest standard.What We’re Looking For:Outstanding communication skills in English, both written and verbal – you must be able to converse fluently, write professionally, and adapt your style to suit the clientA confident, service-led individual who thrives in a polished, professional environmentA warm, approachable personality with the ability to manage your team with empathy, positivity and impactStrong organisational skills with the ability to handle last-minute requests with calm efficiencyA keen interest in seasonal food and wine (preferred but not essential)Experience using EMS booking systems is desirable, though full training will be givenKey Responsibilities:Lead and motivate the front of house team to deliver a seamless, five-star service across 25 meeting rooms and private dining spacesBe the central communication link between clients, PAs, executive assistants, the Hospitality Manager and the Head ChefManage and communicate client requirements, dietary needs and bespoke event details with precisionHandle last-minute bookings a
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