Community Clinic Receptionist

NHS

  • Bournemouth
  • £12,069 per year
  • Permanent
  • Part-time
  • 6 days ago
Do you have excellent IT skills, enjoy workingwithin a clinic setting and love a challenge? If this sounds like you, we would like to hear from you.We are looking for an enthusiastic, approachable, and confident individual to join our friendly team in providing day to day reception and administration support, for the services using Pelhams Community Clinic.The main responsibilities of this role will be to provide reception administrative, and facilities support to services within the building and the wider Trust Estates department.The post holders will also assume ultimate responsibility for the security (opening and closing of the clinic when required) and the smooth running of the clinic. This will include raising and managing any maintenance and facilities issues and being the designated fire marshal/fire warden for the buildingShift Pattern
  • Monday Tuesday 8.30-17.00, Wednesday 8.30-12.00
Should a large number of applications be received for this post the closing date will be brought forward.Interviewdate to be confirmed.Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.Main duties of the jobThis post is part of the Facilities & Estates Service that Dorset Healthcare may transfer to an NHS wholly owned subsidiary company, from November 2025 or later. This is an exciting opportunity to join a developing, expanding, organisation with a strong commitment to NHS values and putting patients first. The NHS wholly owned subsidiary will continue to offer NHS Agenda for Change Terms and Conditions, including NHS pensions, to staff who transfer as well as new staff it recruits itself.The main responsibilities of the role will include providing administration support, reception duties, telephone and face to face contact with members of the public, daily contact with clinicians and other professionals including our Estates Team, co-ordinating clinic sessions and room bookings.Training is provided as well as ongoing support within a team environment.We offer generous annual leave entitlement as well as a pension scheme.Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.For further details / informal visits contact:For informal enquires please contact Whitney Rattue on 07920492259 or Sue Theakston on 07557634157About usAt Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.DetailsDate posted27 August 2025Pay schemeAgenda for changeBandBand 2Salary£12,069 a year p.a.ContractPermanentWorking patternPart-timeReference number152-S074.25AJob locationsPelhams Community ClinicKinsonBournemouthBH10 7LHJob descriptionJob responsibilitiesFor the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net Job descriptionJob responsibilitiesFor the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.netPerson SpecificationKnowledge,Essential
  • Educated to NVQ level 2 or equivalent experience
  • Knowledge of computerised administration system
  • Well-developed skills in communicating with patients
Desirable
  • Knowledge of NHS organisation and protocols
JOB SPECIFIC EXPERIENCEEssential
  • Experience of working in an office environment
Desirable
  • Previous experience of working within the NHS
INFORMATION TECHNOLOGYEssential
  • Demonstrable experience of using a range of word processing, spread sheet, database entry and/or presentation software to RSA 2 or equivalent standard
Desirable
  • SystmOne Training
PERSONAL QUALITIES/ATTRIBUTESEssential
  • Good written, verbal and interpersonal communication skills
  • Use of initiative and ability to work independently
ADDITIONAL REQUIREMENTEssential
  • Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
Person SpecificationKnowledge,Essential
  • Educated to NVQ level 2 or equivalent experience
  • Knowledge of computerised administration system
  • Well-developed skills in communicating with patients
Desirable
  • Knowledge of NHS organisation and protocols
JOB SPECIFIC EXPERIENCEEssential
  • Experience of working in an office environment
Desirable
  • Previous experience of working within the NHS
INFORMATION TECHNOLOGYEssential
  • Demonstrable experience of using a range of word processing, spread sheet, database entry and/or presentation software to RSA 2 or equivalent standard
Desirable
  • SystmOne Training
PERSONAL QUALITIES/ATTRIBUTESEssential
  • Good written, verbal and interpersonal communication skills
  • Use of initiative and ability to work independently
ADDITIONAL REQUIREMENTEssential
  • Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.

NHS