Customer Service coordinator

Ritz Recruitment

  • Colnbrook, Berkshire
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Role Overview:My client is recruiting for a highly motivated Customer Service Coordinator. You will manage the relationship with key accounts. The goal is to ensure the smooth operations of a variety of accounts, aiming for maximum efficiency.Key Responsibilities:General Customer Service duties, including:
  • Reviewing and tracking PODs (proof of deliveries).
  • Communicating with customers, suppliers, and handling retailer enquiries via telephone and email.
  • Resolving any shipment issues and customer queries, liaising with overseas delivery partners.
  • Updating details on our in-house system (full training given).
Processing Distributions:
  • Creating waybills for packages.
  • Picking and packing from the warehouse.
  • Distributing packages to required destinations.
  • Quoting prices to clients for distributions and exports.
Essential Skills and Experience:
  • Experience in Customer Service
  • Strong administration and computer skills.
  • Team player.
  • Able to use own initiative.
Hours: Monday to Friday 9 am to 6pm

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