Sales Assistant (Seasonal)

Lush

  • London
  • £13.85 per hour
  • Temporary
  • Full-time
  • 2 days ago
Sales Assistant (Seasonal)Application Deadline: 12 September 2025Department: RetailEmployment Type: FlexibleLocation: Covent GardenCompensation: £13.85 / hourDescriptionDiversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.We see you, we celebrate you, we want you!Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.The role
In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.Key InformationHours available: We are recruiting for a number of temporary Christmas Sales Assistants, with the several permanat positons available in 2026 for strong candidates.We have a range of contract sizes available from 12-40 hours. Candidates need to be available to work work minimum two days a week. All candidates need to be available at the weekend and to work until the end of December. Please state in the job application your preferred contract size, but please be aware you may be offered a slightly different contract depending on the number of roles we offer.**It's important to note this is a seasonal role over the Christmas season so all candidates must be available to work over this period. This includes being able to work peak Decemer trading dates and either Christmas Eve or Boxing Day. Applications made where candidates cannot work either of these dates and over December will not be considered.**Application Deadline: Friday 12th September - 11:59pmInterview Date: W/C Monday 22nd SeptemberStart Date: Early October 2025Key Responsibilities
  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
  • Actively control store costs, such as product waste, to help meet the shop's budget.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
  • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
  • Work on in-store and external events to leave lasting impressions on customers.
Skills and ExperienceCustomer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.Benefits
  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
  • Flexible working
  • Tailored gender affirming care*
*qualifying period/hours requiredWe believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our .

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