
Project Manager - Service Implementations
- United Kingdom
- £53,000 per year
- Contract
- Full-time
- management of business change/transformation projects which have limited or no IT components.
- management of projects which implement cutting-edge technology and innovation, such as AI and automation, business applications, and digital products across the organisation
- working with the IMT service transition lead, ensuring implementations are aligned with TP governance and process requirements
- supporting the IMT service transition lead in the delivery of external services, and internal BAU projects
- Manage the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and meet high-quality standards
- Lead business change/transformation initiatives, including driving efficiencies, enhancing productivity, defining innovative service delivery models and frameworks
- Collaborate with stakeholders to define project objectives, deliverables, and success criteria, aligning with organisational goals
- Develop and execute comprehensive project plans, ensuring risks, issues, and dependencies are identified and managed effectively
- Facilitate effective communication, fostering collaboration and cohesion within project teams
- Actively contribute to the continuous improvement of project management tools, processes, and approaches within the PMO
- Collaborate across teams to enhance project management maturity and organisational capability
- Ensure adherence to governance standards and quality assurance.
- has at least 2 years aggregate experience (in the last 4 years) in leading projects from beginning to end which involved significant business change or transformation, and multiple stakeholders, and provision of a range of IT services and products into business units undergoing other changes at the same time.
- has a good understanding (foundation level) ideally in ITIL v4 service transition and change management
- is proficient in project management methodologies such as Prince2, MSP, or Agile PM (certifications beneficial).
- is skilled in stakeholder and relationship management, with the ability to influence and negotiate effectively across all levels.
- has a strong understanding of risk, quality, and financial management.
- is knowledgeable in people change management, capable of embedding best practices and driving collaboration within project teams.
- is a confident communicator who inspires and guides stakeholders and teams with professionalism and enthusiasm.
- is passionate about continuous improvement, innovation, and delivering exceptional project outcomes.